Ready to Welcome you Back from August 1st!
We can't wait to see you back, it's been too long, we missed you all and thank you for your overwhelming support since March.
We have been working hard rearranging our layout and now feel it's safe to welcome you back to our Pub and Restaurant to eat and drink.
We've met all the guidelines to provide the safest environment to make it an enjoyable experience and allow us to share in what we do best, provide Great Food, Great Service and a Great Atmosphere.
We will also continue to offer our Takeaway Service, Home Delivery and "Picnic at the Pub" to compliment our eat in experience.
It's your choice, eat in or eat out, we've got it covered.
To meet the new guidelines we have protocols in place to ensure the safety of our team and our guests.
Our seating capacity has now been reduced from over 110 to just 52 so please book early to avoid disappointment as it is unlikely we will be able to accommodate any walk in business.
To reopen and meet the government guidelines means we have to change the way we operate. To keep things viable we will continue operating our takeaways from Thursday to Sunday, and you can eat or drink inside the Pub and Restaurant Friday Night to Sunday Night.
Meeting the Social Guidelines
To meet social guidelines, keep our guests and team safe we have introduced the following procedures.
We really want to see you back so if you visit please help us to help you. It is our goal to make sure you can eat out safely and enjoy your visit and get back to some normality.
When booking we will be allocating a maximum 2 hour time slot to allow you to enjoy your meal.
We will collect the details of the group leader at the time of booking to ensure we meet the track and trace requirements. We would also request the group leader collects all details of their group to ensure traceability should track and trace be required.
Anyone in your group who has been exposed to Covid 19 within 21 days of the booking will not be allowed access to protect our guests and our team.
Please do not arrive until 5 minutes before your booking. This is to ensure all deep cleaning is completed before we escort you to your table.
We are only operating table service and request you do not approach the bar at any time. We are maintaining a 2 metres distance between tables
We will only be accepting card payments to reduce risk to our team.
We have introduced a one way system to enter and exit the building. Please enter via the front car park entrance and adhere to the social distancing marking system.
Please use the hand sanitizer at the entrance before entering the building.
We will check the temperature electronically without physical contact of all our guests before entering the building.
Please wait at the entrance to be seated at your table.
When eating or drinking inside you should only mix with one other household. At present we cannot cater for more than six people at any one table. We may be able to accommodate a larger group from two households up to 12 people, please ask for details.
If eating or drinking outdoors again you should only mix with one other household or a maximum group of up to six from different households.
We will be serving individual condiments to all tables, chairs will be sanitized before and after each sitting.
Our Toilets will be open and there is social distancing in place. It is essential all our guests wash their hands thoroughly and use the sanitizer and soaps provided.
All our doors will be left open to minimise the risk of contamination although we will be increasing our cleaning schedules during service.
Children will be welcome as always but please ensure they remain at the table and maintain social distancing from other groups.
Please don't be offended as our team will be wearing personal protective equipment to protect themselves and our guests.
We hope you made it this far - sorry but its necessary!
We can't wait to see you soon from all at Team Cross Keys